Navigating operational and automation challenges
In building on our first overall Guidewire transformation webinar, our BDO team dove deeper into the topics of operational excellence and automation in this follow-up session.
The complexity of the operational landscape of insurers naturally drives a number of common process challenges. It is crucial to understand what can be done to address these challenges and the possible automation approaches to handling them. The challenges differ from one Insurer to the other by way of market segment, line of business and complexity of Insurance systems.
This session included a roundtable of Guidewire, AI, Insurance Risk & Recovery Leaders and covered the following topics:
- Operational challenges during stabilization of Insurance systems.
- Streamlining business processes.
- Automation in claims processing and policy managements systems.
- Evaluating Generative AI use cases within Insurance
Speakers:
- Daryl Senick, Partner, Technology Consulting and Insurance Lead, BDO Canada
- Craig Hill, Business Development Manager, Consulting, BDO Canada
- Amey Dandekar, Manager, Consulting, BDO Canada
- Jake Acosta, Director, Insurance Risk Advisory, BDO USA
- Lisa Martell, Director, Insurance Advisory, BDO USA
- Bilal Shah, Director, Data & AI, BDO USA